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FAQ
Frequently Asked Questions
Find answers to common questions about our banking services. If you don’t find the information you’re looking for, please contact us directly.
We offer a wide range of accounts including checking, savings, money market accounts, and certificates of deposit (CDs) for both personal and business banking.
To open a new account, you’ll need to provide identification (such as a driver’s license or passport), proof of address, and your Social Security Number. Business accounts may require additional documentation.
Yes, your deposits are insured by the Federal Deposit Insurance Corporation (FDIC) up to the maximum allowable limit.
We offer various mortgage options including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans.
You can start the mortgage application process online, visit a branch, or contact our mortgage department at +44 (738) 610.2827 for assistance.
If you suspect fraud, contact our customer service team immediately at [Phone Number]. We will assist you in securing your account and investigating the issue.
